Last night I connected to the internet using the Wizard setup and followed the instructions to update the firm ware. After the firmware was installed I lost connection and no matter what I try I cannot get a solid green light flashes on the ADSL connection. I can remove the phone line etc and this doesn't make any difference. Netgear Techs were supposed to send me a file to restore the original firmware but I haven't seen this yet. Message 1 of Me too.
Message 2 of Message 3 of Message 4 of Flashing the firmware is another term for upgrading the firmware. What jmizoguchi is suggesting is that after the download you do hard reset. This is done by inserting a paper clip or similar into the red ringed hole for at least 7 seconds on the large flat surface with Netgear labels.
This returns unit to factory setup so you will need to then reset to work with your ISP. Message 5 of With the flashing your software, there should be an option under maintenance then upgrade.
After a few moment the lights should settle down and then you can do the reset with the paper clip, which just makes sure the setting are where they should be clean as if. Just when you've done the reset ,log in and check the settings. Earlier on I know auto setup was not always putting the correct information in for the connection , so if you have a problem after reset make sure your modem settings are proper.
Hopefully your isp tech support should be able to help you fill in the fields if auto setup doesn't. Message 6 of OK everyone, thanks for your support. I have now successfully connect to the net and this is the only process that worked. Download the old firmware version: V1. Otherwise all is good and I'll sleep well tonight!!
Message 7 of Can't sleep till you tell an entire continent what was missing. Power down your ADSL equipment and computer for 20 minutes before attempting to connect again. Make a note of any errors you receive. Refer the router manual for details. Note: Running the computer without firewall or the anti-virus software is a potential threat to the computer; make sure to enable the security software after completing the troubleshooting steps and after identifying the issue.
Was this reply helpful? Yes No. Sorry this didn't help. Thanks for your feedback. Choose where you want to search below Search Search the Community. How do I fix my DSL light that is flashing green?
Inspect the phone cord that goes directly from the wall jack to the modem. Look for the following: Look at the phone cord and make sure it is free of nicks, cuts or kinks. Make sure the phone cord is completely plugged into the wall jack and the modem. In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the App to you. Product Claims. Intellectual Property Rights.
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Third-party trademarks mentioned are the property of their respective owners. Tip: For priority service, provide us with a few details before you call by clicking the "Get Started" link below. Post your question to Twitter anytime. Share the Article:. To resolve this, follow the steps below: Verify the Internet Connection. When setting up the Linksys ADSL gateway, make sure that the Internet connection is active when the computer is connected directly to the modem.
After ensuring that the Internet connection is active, you may then start connecting the devices together. Ensure that the ADSL line and the computer are properly connected to the gateway. For instructions, click here. After connecting the devices together, check the LEDs of the gateway. In case the DSL light is blinking or not lit, powercycle your gateway.
To learn how, follow the steps below:. Step 1: Shut down the computer. Step 3: Plug the gateway's power cable and wait for the lights to be stable. Step 4: Power ON the computer. Was this support article useful? YES NO. Thank you for your feedback. Feedback Please tell us how we can make this article useful. For major failures with the service, you are entitled: to cancel your service contract with us; and to a refund for the unused portion, or to compensation for its reduced value.
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